Market Research Excellence for the Healthcare Industry
Customer Connections is a full-service marketing research firm specializing in Healthcare. We employ proven methodologies to help reduce the marketing risks associated with the demanding, highly competitive medical, dental, pharmaceutical and patient care industries.
All research is personally directed by Cheryl Raith - a seasoned marketing research professional with a 25+ year record of success. Her experience spans the spectrum of technology from disposable-based annuity products to high tech capital equipment.
Connections prides itself on its strong customer orientation resulting
from over two decades of customer contact through focus group
discussions, in-depth personal interviews, in-hospital market trials,
surveys and conventions. These direct interfaces have resulted in an
understanding of the issues facing various disciplines, the roles and
responsibilities of each, and the working relationships and
dependencies they share.
New Product Development and Customer Satisfaction and Retention initiatives are our forte.